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University of Sunderland Library

Reference Management Software

A beginners guide to using reference management software

About Zotero

Zotero is a free desktop-based tool to help you manage your references. 

Zotero also works with Microsoft Word, LibreOffice, OpenOffice and Google Docs. The website allows syncing with your desktop library and access to your library of references anywhere.

Important note about using Zotero

Reference management software is a helpful tool for managing your references, but it's important you always review the references it creates. These tools are not a replacement for knowing how to reference. Use Cite Them Right (link below) to check that the references are accurate.

If you have any questions about referencing or using Cite Them Right, you can visit one of the Study Skills Drop-Ins or take a look at our referencing guide (link below).

Create an account and installing Zotero

As well as the instructions on this guide, more help is available on the Zotero Help Pages.

Downloading Zotero and Zotero Connector

  • Visit the Zotero Website: Go to Zotero's official download page: zotero.org/download
  • Zotero should "know which operating system and browser you are using and offer you the correct download. If not, select the version of Zotero for your operating system (Windows, macOS, or Linux).
  • Follow any installation instructions.

We recommend you also download the Zotero Connector, at the same time as this makes capturing references in many databases significantly quicker and easier. After installation, look for the Zotero Connector icon in your browser's toolbar. In most cases, it will be in the top-right corner of the browser window. Follow any additional instructions provided by your browser to complete the installation.

Set up your Zotero account

Set-up syncing between online and desktop Zotero

  • Sync Your Library: Open Zotero, go to the Preferences menu (under Edit on Windows, Zotero on macOS), and select the Sync tab. Enter your Zotero account details to sync your library across devices.
By following these steps, you will have Zotero installed on your device, the browser connector set up for easy reference saving, and your Zotero account ready to sync your library. This setup allows you to start collecting, organising, and citing your research materials.

Adding references to Zotero

There are a number of ways to add items to your Zotero library. Zotero recommends using the Zotero Connector (see above). The connector will automatically find bibliographic information when you browse the web, use Library Search or our databases. 

 

Using Zotero Connector to add items from most databases, including Library Search or Google Scholar

To add one reference using Zotero Connector from Library Search, you can use a similar process to add references from Google Scholar:

  1. Make sure Zotero is open. Run your search as usual in Library Search.

  2. Open the item you want to add to Zotero, then click on the Zotero Connector to add the item to your library.

  3. Choose the option to 'Export RIS' and open the downloaded file using Zotero. 

To add several references at the same time using Zotero Connector:

  1. Make sure Zotero is open. Run your search as usual in Library Search.

  2. From your Library Search results page, click on the Zotero Connector. When multiple items are available, this will appear like a ‘folder’ icon in the top right corner of your browser. 

  3. A window will open to allow you to select the items you want to add. Tick the items you want to add to your Zotero Library.

  4. Click OK.

  5. Edit all the new references immediately to remove errors and ensure completeness.

  6. If there is more than one page of relevant results, you will need to repeat these steps for each page.

 

 

Library Search: download and upload a RIS file - you can use a similar process to add references from Google Scholar:

These instructions will work for many databases. Every database or search tool will look slightly different or call this something different, but they all function in a similar way:

  1. Make sure Zotero is open. Run your search as usual in the database.
  2. Highlight, tick or collect the references you are interested in
  3. Using an option such as 'export', 'send to', 'download citations' or 'RIS', download the references into a RIS file. The file will go into your Downloads folder by default.
  4. Double-click the RIS file and it will open Zotero. You can usually find this functionality by looking for features such as 'export', 'send to', 'download citations' or 'RIS'.

 

Import a PDF

You can import a single PDF or a folder of PDF articles from your desktop into Zotero. Zotero will attempt to generate full references from the data it finds in the PDF document.

  1. Click on the green plus sign, choose Link to file. This will open your computer browser, and you will be able to select one or several PDFs to add.
  2. Edit the imported references immediately for errors and completeness.

 

Importing and uploading results from most databases

Export your list of references from the chosen database as a RefMan-RIS file and follow the steps below to import.

Example from Library Search: Make sure Zotero is open and run your search as usual in Library Search.

  1. Use the tick boxes to select all the references you want to export to Zotero. If you want to export them all, choose the tick box at the top of the list.
  2. Click the three dots menu at the top of the results list and select Export RIS, and then Download.
  3. Open the downloaded file using Zotero. 
  4. Find the file in your downloads folder and double click, it should open in Zotero
  5. The file doesn't automatically open, go to Zotero and click File, then Import.
  6. Follow the instructions and upload the file (you don't need to change the radio buttons).

 

Add items manually

Zotero recommends using the Zotero connector whenever possible, but you can still add information manually. Click on the Green plus sign (new item) or click on File, then 'New Item'. Select which type of item you want to add (book, book chapter, journal article...). You can then manually enter the information you need in the relevant areas of the form on the right-hand pane. Use Cite Them Right to make sure you fill in the information you need for your references.

 

Full instructions for each method of adding references to Zotero.

To check that your references are formatted correctly for your programme of study, by checking out Cite Them Right Online. 

Inserting citations into Word

Zotero integrates with Microsoft Word, Google Docs, or LibreOffice and allows you to insert a citation from your Zotero library into your document. Zotero can also automatically format a reference list at the end of your work. Zotero's referencing style menu allows you to choose between Harvard style, Vancouver, APA, OSCOLA and many others. 

To start working with Zotero in Microsoft Word, open your document in Word. You should see a Zotero tab in your Microsoft Word tab menu. Make sure Zotero is also open.

Configure the referencing style

Your module leader will tell you which referencing style to use, usually in the assignment brief. You will need to configure that style from within Microsoft Word before you insert citations.

  1. Go to the Zotero tab in Microsoft Word.
  2. Open Document Preferences and choose your desired style from the menu.
  3. If the style you need isn't in the list click on Manage styles...
  4. Then choose Get additional styles 
  5. Search and select the style from the wide range of options there.

Insert a citation

  1. Click where you would like the in-text citation to appear.
  2. Go to the Zotero tab in Microsoft Word, then click Add/Edit Citation.
  3. For the first citation in a document, Zotero will ask you to choose your citation style.
  4. A red pop-up search bar will appear, type in keywords to find the desired citation (for example: author's name, title).
  5. Select the citation as it appears (note: you can add several citations in a single reference by pressing the spacebar and then searching for another paper).
  6. When you have added all the citations you wanted, press Enter.
  7. Your citation will appear where appropriate.

Full instructions for using Zotero with your word processing software of choice.

 

 

Important note: Zotero is a tool for creating references and reference lists, but it can generate errors. It is your responsibility to ensure that the citations and reference list in your work are formatted correctly. Use Cite Them Right to help you proofread and check every citation and full reference in your reference list.

Creating a reference list

Creating a reference list in Zotero is easy. It creates the list based on the citations you have added to your text. You can create the list as soon as you have added your first citation. It will update as you add more citations to your work. You can also edit it once you have finished.

  1. Position your cursor in the part of your text where you would like the reference list to appear (generally at the end of your work).
  2. Click the Add/Edit Bibliography option in the Zotero tab in Microsoft Word
  3. The reference list will appear.
  4. Always check that the list is accurate and check against Cite Them Right.

Editing your reference list

  1. If you want to add or remove items from your reference list, click the Add/Edit Bibliography option in the Zotero tab in Microsoft Word.
  2. A pop-up window will appear with three columns: your whole library with folder, the folder currently selected, and your current reference list.
  3. You will be able to add or remove items from your list by navigating through the different folders and using the arrows next to the 'References in your bibliography' column.

For full instructions on how to create reference lists (bibliographies) using the Word plug-in.

 

De-duplicating your references in Zotero

It is easy to create duplicates in your Zotero library. Zotero allows you to merge duplicates to clean up your library.

  1. Go to Duplicate Items (left-hand pane)
  2. Select an Item in the Duplicate Items.
  3. Duplicates will be highlighted.
  4. Check the records of each duplicate on the right-hand side pane.
  5. Choose the version which has the most information and use it as the master item.
  6. Click the Merge items button.

Full instructions on how to deal with duplicates.

 

Transferring references from EndNote to Zotero

It is possible to export an EndNote library of references into Zotero. There are two different methods depending on whether you just want to import references or whether you would like to transfer references and attached documents. Each method involves first exporting your references from EndNote desktop as a file and then opening Zotero and importing that file into Zotero.

You must first install Zotero and set up your account before you can transfer your EndNote library into it.

  1. Open the EndNote desktop app, then use the File menu and select Export.
  2. For the file type, select Text File .txt
  3. For the output style, select RefMan (RIS) Export (you may need to select Another Style to see this option).
  4. Save the file to an easy-to-find place on your computer, like your desktop.
  5. Open your Zotero library. Click on the File menu and then Import. In the pop-up window, choose the EndNote file you just saved. Your EndNote references will be imported into your Zotero library. 

Transferring EndNote references and attached PDFs to Zotero

If you have file attachments such as PDFs in your EndNote library, you may want to transfer these to Zotero along with the references themselves. To do this, you need to save your exported EndNote Library .txt file in a very specific location before you import it into Zotero. 

  1. Open the EndNote desktop app, then use the File menu and select Export.
  2. For the file type, select Text File .txt
  3. For the output style, select RefMan (RIS) Export (you may need to select Another Style to see this option)
  4. You need to save your exported EndNote .txt file into the EndNote data file of your existing EndNote library. This will allow Zotero to find the necessary PDF files to attach to the imported records. You will find your EndNote data file in the same location where your EndNote library file is saved (.enl).
  5. If you don't know where your EndNote files are saved, go to your EndNote library Tools menu and click Library Summary. This will tell you the location of your EndNote library files. 
  6. Open your Zotero library. Click on the File menu and then Import. In the pop-up window, choose the .txt file you have saved in your EndNote data file. Your EndNote references will be imported into your Zotero library, including attachments.
  7. To check that the PDFs/attachments have been imported along with your references, click the small arrow next to each reference in your Zotero library; this will show the attached PDFs.