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University Library Services

All About Ebooks

A guide to help staff and students understand the nuanced world of ebooks and make the most of them.

How the Library Buys Ebooks

When the Library buys ebook titles we are actually buying a number of licences to access the ebook. Ebook suppliers offer various license options, the license type controls how many people are legally allowed to access the book.  We currently have ebooks available on the following licences:

  • 1 user - 1 person can view the ebook at a time.
  • 3 user - 3 people can view the ebook at a time.
  • unlimited access - any number of people can view the ebook at one time.
  • non-linear licenses - this is a credit system which allows multiple people to access the book until the credits run out. The library receives notifications if credits are running low which enables us to top up the meter when required.

The type of license available for purchase is determined by the publisher and wherever possible our Librarians will select the most suitable license available to meet the needs of our community.

We try to buy an ‘unlimited licence’ for titles that are in high demand. Unfortunately this is not always possible. Sometimes publishers will not offer an unlimited licence. If this is the case we may temporarily limit downloads to ensure the licences we do have can be circulated to all students who need the title.

Availability of Ebooks & Loan Periods

When you download an ebook you are effectively borrowing a copy of it from the Library for a defined period of time (just like you would borrow a print copy). The loan time is usually 1 day, (although sometimes it may be longer). This means that once you’ve downloaded the title you will have at least 1 full day to read it offline. After that the file won’t open for you although you can download the ebook again. There are no limits on the amount of times you can download an ebook.

 

The loan period is usually 1 day so that we can ensure everyone who wants to use the book has an opportunity to do so. This is because different ebooks have different licenses. Some ebooks can only be used by a limited number of people at one time and when you download an ebook it takes it out of circulation for the full download period, even if you only read that ebook for a couple of hours within that period.
You don’t need to download the full ebook to read it. We recommend that you choose the read online option if you can for a couple of reasons. Firstly, the online version has more interactive features that can help you read the ebook (for example highlighting or taking notes). Secondly because if you read online, the licence may only be unavailable to other users for the few hours you are reading the ebook, but once you’re finished it will be available to other students again.
If you don't need to read the whole book you can also download or print a specific chapter to keep.

Why is An Ebook Unavailable?

If you have found an ebook on Library Search but you find that it is unavailable to read online or to download it is likely because all the licences are in use. You may be able to add yourself to a queue or alternatively you can try again at a later time.

If you can find a print book but cannot find an ebook version on Library Search it may be because an ebook licence was unavailable at the time of purchase.

If a title is on a Library Reading List the Library will buy it as an ebook where possible. However, publishers decide whether to provide their book titles in ebook format for library purchase. The models offered to academic libraries differ from those provided to individuals purchasing via Amazon and book shops so unfortunately, despite our best efforts, it is sometimes impossible to source an electronic copy of a book.  If it doesn’t exist, we can’t buy it! 

Ask us about titles that you would like to see as ebooks or suggest titles for us to buy. We can let you know if it is possible for us to buy a particular title and if not we can help you find a suitable alternative on Library Search.

Ebook help & support

chat bubles icon Got a question about ebooks? Send the Library an email or start a LiveChat using LibraryTalk.
hyperlink icon For a more detailed explanation of ebook availability, licensing, and pricing read our Ebooks Landscape guide.